FAQ's
Frequently Asked Questions – 24/7 Homecare Solutions
1. What services does 24/7 Homecare Solutions provide?
We offer a full range of in-home services including personal care, companionship, medication reminders, light housekeeping, transportation support, family caregiver respite, and nurse-led assessments tailored to individual needs.
2. Are your caregivers available around the clock?
Yes. Our compassionate, certified caregivers are available 24 hours a day, 7 days a week — including nights, weekends, and holidays.
3. What areas do you serve in Central Indiana?
We proudly serve Indianapolis, Geist, Fishers, Avon, Carmel, Brownsburg, Greenwood, Plainfield, Zionsville, Westfield, Lebanon, Anderson, and surrounding communities.
4. How do I schedule a free nursing assessment?
You can call us at 1 (866) 224-7904 or fill out the contact form on our website. A member of our team will reach out within 24 hours to arrange your free assessment.
5. Is your care personalized for each client?
Absolutely. Our nurse-led team creates custom care plans based on your loved one’s health needs, preferences, and lifestyle to ensure comfort and independence at home.
6. What qualifications do your caregivers have?
All our caregivers are trained, experienced, and certified. They are supervised by licensed nurses to maintain high standards of quality and safety.
7. How quickly can care start after contacting you?
In many cases, we can begin services within 24 hours of your initial call or assessment — especially for urgent care needs.
8. Can you provide short-term care or respite for family caregivers?
Yes. We offer flexible scheduling for both long-term and short-term needs, including temporary respite care to give family caregivers a well-deserved break.
9. Do you accept insurance or private pay?
We work with various pay sources and private payment options. During your assessment, we’ll review payment methods and help determine the best solution for your situation.
10. How do I refer someone for your services?
Anyone can refer a loved one or friend. Simply complete our referral form online or call us for immediate assistance — 24/7.